Grand Junction
Current: 67 °
Few Clouds
High: 87
Low: 56
Wind: 10 MPH
Pressure: 30.04
Humidity: 44%
Montrose
Current: 65 °
Clear
High: 87
Low: 52
Wind: 0 MPH
Pressure: 30.12
Humidity: 48%
Glenwood Springs
Current: 57 °
Clear
High: 86
Low: 47
Wind: 5 MPH
Pressure: 30.12
Humidity: 67%

Western Colorado 2-1-1 Accessible for Cell Phone Use

Tools
  • Print

Created:

Updated: Mon, 16 Jun 2014 07:38:47 MST

GRAND JUNCTION, Colo. - Western Colorado 2-1-1 is a free access helpline that provides many people with information and referrals throughout the Grand Valley. 

 

The program received a new upgrade to its services that many don't know about.

 

Western Colorado 2-1-1 officials say they will now be able to have clients use a cell phone to directly contact an operator.

 

Operators say they have received complaints about not having a cell phone be accessible for this service. Officials say the state has been pushing this to happen for a while, and they finally received some help.

 

“They did not have it required by federal law for 2-1-1 to work from cell phones, and that is still not mandated. But the phone companies are actually being more cooperative knowing it's a benefit to the community,” said Western Colorado 2-1-1 operator Dani Corbin.

 

Many organizations like the Parenting Place say the use of a cell phone for this service will help clients access information more quickly and efficiently.

 

Western Colorado 2-1-1 officials say they received about 10,000 calls last year.

RSS Weather Apple App Weather Android App Syncback Twitter Facebook
News Channel 5 Weather