Created: Tue, 08 Jul 2014 10:17:00 MST
Updated: Wed, 09 Jul 2014 09:43:35 MST
GRAND JUNCTION, Colo. - On the Fourth of July, Michael Ferguson saved up money to take his family of five to Coors Field to watch their favorite team play, but after a 9-0 shut out, his dissatisfaction with the Colorado Rockies was at a high point.
"When they get shut out, it's always frustrating,” said Ferguson. “It seems like the same team year after year.”
So when he left the stadium, he decided to leave a disapproving comment in a feedback form.
“I pretty much just filled out the survey and kinda wrote a little bit about how it's frustrating to spend the money and go see [Rockies] teams that are constantly struggling all the time,” said Ferguson.
Two days later, he found out his comments did not go unnoticed. Ferguson received a reply in his inbox simply stating, “If product and experience that bad don’t come!”… signed owner, chairman, and CEO of the Colorado Rockies Dick Monfort.
"That was quite a shock. I never expected that,” said Ferguson. “I figured it was just a bunch of people sitting around reading it. I might get an automated response or anything, but to get something like that, short and simple like that, it's like wow… almost feels like they don't care about the fans.”
Ferguson didn’t reply to Monfort’s curt response, but was disappointed he spent $288 on tickets (not including food and drinks in the park) to only have his comments dismissed by the top of the Rockies management.