Employees Sue StarTek for Unpaid Wages, Overtime
KREX News Room
Grand Junction - Employees have lodged a class action lawsuit against StarTek, a corporation with an office in Grand Junction that outsources call centers and phone customer support. The lawsuit alleges unpaid wages and overtime from January 2008 to present.
"People weren't being paid for time that they were technically on the clock," Ronald Hunter, a former employee joining the lawsuit, told NewsChannel 5.
For six months last year, Hunter worked at the StarTek office in Grand Junction. He worked in receivables, handling collections and bill payment customer support calls for various companies.
Hunter claims employees would regularly come in to work early to boot up their systems, but were not allowed to "clock in."
"If your system wasn't ready to go on the hour, you'd be penalized," Hunter said. "The system thinks you're supposed to be on the phone and available to take calls, but if you're not it counts against you."
To avoid being in "non-compliance" with the system, Hunter said all employees would come in at least seven minutes early each day.
"Seven to eight minutes every day really adds up," Hunter said. "They should have paid employees for the time it actually took them to be prepared to do their job."
Employees have until September 13th to join the lawsuit. It's still unknown how many employees in total will enter the lawsuit, and how much StarTek would be ordered to pay if they lose the suit.
StarTek could not be reached for comment Saturday.