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Diamond Dave said on Monday, Jul 18 at 7:02 PM
When Optimum took over, they canceled the bresnan.net e-mail accounts with zero warning. "Oops, you should have received notice, sorry". When my mothers (who's on oxygen) phone, cable and internet quit working, they promised to have someone out in the next 24 hours but they'd be courteous enough to call 20 minutes before arriving. Who are you going to call? The phone is out of service....PS, no credit can be issued, it was only out for 30 hours. When something happened to her phone with bresnan, they was on the spot getting it going again, one time they even had a tech out at 10PM working on it. It seems those days are long gone. Since I now have to get her a cell phone for emergencies, we are dropping Optimum and will get her the internet and TV services elsewhere.
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