Comfort Keepers Receives Quality Excellence Award
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KREX News Room
Story Created:
Feb 10, 2012 at 8:51 PM MDT
Story Updated:
Feb 10, 2012 at 10:37 PM MDT
Grand Junction - One local business received a quality of excellence award from Comfort Keepers, Inc. Local owners of a Comfort Keepers franchise Benjamin Lee and his wife, Ora, won this award from having top revenue, growth, and for maintaining excellent operational standards for in-home care and services for elders.
Ora and Benjamin Lee started out Comfort Keepers eight years ago in Grand Junction with only one caregiver. They now have around 100 caregivers with services to more than 150 clients.
The owners said they make sure everyone is happy, from their employees to their clients. They said they will always go the extra mile to make sure they are taken care of, because Ora said it can be critical and have consequences if they didn't.
"In the middle of the night, if a client called, we don't ask our employees to wake up in the middle of the night and help, so if somebody fell he [Benjamin] gets up and he gets them. So we do that. We have to be involved because it's so personal," said Ora Lee, owner of Comfort Keepers.
The owners said their next step is to continue keeping a personal touch while expanding in their building size and location. They hope to be moving into a new location on Patterson Road near the end of March.
Comfort Keepers is a worldwide company with 600 franchises in the United States, with six in Colorado, and one here in Grand Junction, along with a satellite office in Montrose and soon to come Delta, Glenwood Springs, and Garfield.
Before Ben and Ora do any expanding, they said they will be enjoying their trip to Florida, a paid vacation that comes along with winning the award.
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Ellie said on Tuesday, Feb 28 at 6:20 AM
You guys do a great job. We appreciate having you in our community.
Debbie said on Monday, Feb 13 at 12:59 PM
good for you guys
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