Authorities Warning of Cell Scam
KREX News Room
Lakewood, Colo. - The Colorado Bureau of Investigation (CBI) Identity Theft and Fraud Unit warn the public of a scam targeting Colorado cell phone users.
A robo-call (automated voice) claims to be with your cell phone carrier or a financial institution and indicates your account has been compromised. The caller prompts potential victims to verify credit card information by having the customer press “1”to initiate the process. The caller will ask for your full credit card number, expiration date and security code as well as billing phone number and four-digit PIN.
What’s different in this scam is that an actual phone number displays on the caller ID; not one that has been blocked or is not listed. The origin of the phone number used for the robo call is an actual phone number that was hijacked as a part of the scam and links back to a business in Palo Alto, California.
The Palo Alto PD has received more than 400 calls from Colorado residents about the scam in recent days.
“If you receive a call as part of the scam and hang up, you’ve done the right thing,” said CBI Agent In Charge, Ralph Gagliardi. “Police are aware of this scam and are tracking the information, so the only calls to police should be if you’ve been a victim of this scam by providing your credit card information.”